Logic Stream’s Unified Communications (UC) solution can be delivered on the Cloud (Hosted) or on Premise, depending on your business’ requirements. Our solutions allow your company to seamlessly integrating typical business processes with real-time communication across multiple devices or media types.

Our UC ranges from a hard phone on your desk to an application installed on your office computers that allows team members to answer and make calls using a headset.

We tailor our solutions to suit your business requirements allowing you to effectively communicate with your internal team members and external customers.

Logic Stream believes that an effective communication system is vital to allow clear and efficient engagement which reflects your business’ brand and we will work with you to achieve the right outcome.

Scalability

With Logic Stream’s Hosted Telephony, configuration, deployment and enablement is lightning fast! Your business will be able to meet fluctuating customer demands in a timely manner ensuring an edge over the competitors

Resilience

Built in redundancy, tailored policies and expert staff are here to ensure your business is always connected!

Predictable billing model

Logic Stream’s cost assurance provides you with an easy to understand and forecast billing method taking out any surprises and making doing business easier!

Reliability

All our promises are backed with Comprehensive Service Level Agreements and up to 99.99% network performance

Pre-transition audit

Preparation is the key to a successful deployment. We take the time upfront to audit your existing environment so we can ensure a smooth delivery and a positive end user experience!

Comprehensive support

Onsite and remote support, with 24×7 monitoring, incident alert and notifications

100% Australian

Speak to onshore Australian resources every time! Every interaction is an opportunity for our professional staff to provide your end users with a positive experience. We take experiences seriously!

 

Logic Stream’s Solutions Include:

• Hosted Telephony: Logic Stream’s hosted telephony delivers significant cost savings compared to premises-based PBX phone systems. The cost efficiency benefits are just the beginning! Cost predictability, Fast deployment, Enhanced features, Reliability and Scalability are all factors our subject matter experts will take into account when tailoring a solution for your business.
• On Premise Telephony: With our tailored solutions to meet every business need, our experts will take the time to understand your business and recommend an On-premise PBX solution if it is most suited to your required business outcomes. With an on premise outcome, you will have the option of owning your own telephony hardware which provides an added layer of physical control
• Microsoft Teams: Logic Stream is a Microsoft Partner and our staff members bring a wealth of Microsoft knowledge to our customers. Microsoft Teams has changed the way we do business, make phone calls and collaborate. Our team of experts will configure, deploy and train your staff members to ensure you get the most out of your TEAMs environment.
• Call Centre: Logic Stream partners with Premier Contact Point, a leading Contact Centre provider in Australia. Through our collaborative approach, our contact centre solutions are feature rich, easy to deploy and complexity free, enabling your business to focus on its core deliverables
• PABX Audit: Most businesses have grown organically and have not had an opportunity to understand and document their telephony environment. Our team is here to demystify complexity and provide you with visibility! Understanding your current environment is the first step to building your Telephony strategy

Bill Analysis:

Making sense of a Telecommunication bill can be complex! Our team of experts will analyse and provide you with a summary of your costs as well as a comparison to current market rates so you can rest assured, you’re not paying more than you need to.

 

It all starts with an obligation free assessment

Our focus is to deliver “Business outcomes through ICT Solutions”.

Contact us to organise a complimentary consultation. We will take the time to understand your business requirements, provide you with insights, demonstrate the value we can add and conduct a no-commitment assessment on which we base our solution.

Schedule now on Phone Number or by completing the form here.